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Company Policies

3Ds,Bouncers reserves the right to refuse to complete any event that has the potential to cause damage to its equipment or, in its opinion, may pose undue risk to riders or others in the immediate area.

Cancellations
Deposit refunds will be given only if cancellation is received 7 calendar days prior to the event or weather conditions (see below) are unacceptable. If full rental amount has been paid in advance, all funds received in excess of the deposit will be fully refundable up to the day of rental, however once the unit or units is\are setup, the full amount of the rental is non-refundable. Any and all refunds are issued by check and are mailed to the lessee.

Bad Weather
3Ds,Bouncers will not setup equipment in rain, snow, high wind (in excess of 25 mph), or muddy conditions. It is strongly recommended that you reserve an alternate indoor location for your event (such as a church or school gym). In the event of the possibility of bad weather, you will be given the option to cancel 2 hours prior to the event and receive a refund of your deposit. If you choose to have us come out and we are unable to set up due to weather conditions (wind, rain, snow, mud) you will forfeit your deposit. Once setup, the full amount of the rental is non-refundable, even if the event is cut short due to bad weather.

Cold Weather
At temperatures below 45 degrees, the inflatable units can not be set up. If you book an event when there is the possibility of cold weather and you do not have an indoor location, be aware that upon arrival we may not be able to set up the equipment if the air temperature is below 45 degrees.
You will be given the option to cancel 2 hours prior to the event and receive a refund of your deposit, however your deposit is not refundable once the units leave our warehouse.

Returned Checks
For the convenience of our customers 3Ds'Bouncers accepts Company checks from select agencies for payment of its services. Any checks returned and deemed unpayable by the financial institution upon which they were drawn, for any reason, will cause and additional $25.00 Returned Check Fee to be added to the balance due from said customer. Upon notification, all amounts due including additional fees, will need to be forwarded to 3Ds'Bouncers, LLC in certified funds within 14 days of notification. If all funds due are not received within 14 days of notification, at its discretion, 3Ds'Bouncers, LLC will turn the account over for collection procedures.

         

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